CRCC is adapting to the current challenges to continue offering support to our communities.
We strive to take away the barriers that prevent communities from developing, enabling them to create vibrant, sustainable, inclusive communities.
Information and advice to increase well-being and connection to your community
Find out the support available in Cornwall and how we can connect you with volunteers who could help with a range of activities.
We can also help signpost you to volunteering opportunities during the pandemic.
IT Telephone Support
Free telephone support to help you use your laptop, tablet or smartphone
+ access online services whilst you are self-isolating at home.
We can show you how to:
Use the basic controls of your device
Search the web for information and to keep informed
Keep in touch with friends and family using email, messaging services or video
Stay mentally and physically active using digital resources
Manage your money online
Stay safe online
Monday to Friday 10am-12pm and 1pm-4pm
For help with IT related questions, problems or issues
Call Us On: 01872 243557 or 01872 243534
Support for fishermen, their families and communities throughout the Covid 19 Crisis.
For more information visit:
We offer friendly, impartial support with improving your bill paying and budgets; applying for and managing benefits; registering for social housing; accessing employment, education and training + more.
Until government guidelines permit face-to-face meetings, appointments are available via phone, Skype, WhatsApp and email.
For queries or to make a referral:
Tel: 07710121002 or 01736 334667
Learn Your Way
Are you aged 16 – 24 with an Education, Health and Care Plan? Would you like to Learn Your Way? A free full-time programme of education starting in September.
An Adult Education funded programme for young people aged 16-24 with learning disabilities who have an Education, Health & Care Plan. This is a mixture of classroom and work experience over 3 days per week where you gain qualification and work experience as part of the programme. This programme is for 1 year but learners have the opportunity of staying on for a second year. This is a full time programme of study and is free to those with an EHCP.
Click here for more details and contact us on 01736 334667 to make an enquiry.
Most of Cornwall’s community buildings and village halls have temporarily closed.
However, we are still here to give advice.
Only hall’s providing essential services can remain open for that specific service and precautions must be taken. Management committees should take notice of the Government and Public Health England’s advice and keep up-to-date with the situation.
Email us: firstname.lastname@example.org
Emergency Grants Available
Small Business Grant
£10,000 for businesses in receipt of small business rate relief or rural relief, with rateable values up to £15,000.
Village halls NOT eligible.
Retail Leisure and Hospitality Grant
£10,000 available for businesses with rateable values up to £15,000.
Village halls eligible.
Retail Leisure and Hospitality Grant
£25,000 for businesses with rateable values between £15,001 – £50,999.
Village halls eligible.
Guidance for village hall management committees regarding Preschool use, May 20.
This guidance is provided for village hall management committees. It is not a substitute for Government guidance or professional or legal advice.
Re-opening of Village Halls and Community Buildings.
With the Government announcing that village halls and community buildings are able to open from July 4th as part of phase 3 of the Government’s road map, ACRE has published guidance for Village Hall Management Committees with regards to the safe re-opening of halls to ensure that they are Covid-19 secure.
The guidance documents [below] provide information on the safe re-opening of village halls and community buildings; making sure the hall is kept as clean as possible and that social distancing is still adhered to. By working together, this will hopefully make the future working arrangements as effective as possible with the least amount of disruption to activities.
Included is a checklist for management committees to work through, to help them re-open safely taking into consideration the various elements that will need to be addressed; as well as risk assessment templates for hall committees and hirers to complete.
All appendices are available in word format from CRCC upon request, please contact email@example.com
Support & Advice for Groups
Contingency Planning and Adapting Your Services
- NCVO: Guidance for charities
- NCVO: Coronavirus and governance – what charity trustees need to think about
- NCVO: What’s in the coronavirus bill?
- Zurich: Organisational resilience guidance on pandemic planning
- MindTools: Contingency planning, including templates
- Ready Friends: For guidance and advice aimed specifically at befriending organisations.
- Bates Wells: Governance, solvency, contracts and employment update
- ABI Guidance: Business insurance and unoccupied premises
- Unoccupied charity premises: Contact your insurers or landlord
- Cranfield Trust: Free webinar on cash flow forecasting for charities
Employment and staff
- Government Guidance: Coronavirus job retention scheme
- Government Guidance: Furloughed workers
- Civil Society Guidance: Job retention scheme and employment FAQs
- ACAS update at 24 March on furlough agreements: If the employer needs to close the workplace
- ACAS: Guidanvce for employers and employees
- ACAS: Guidance on homeworking including a template policy and checklist
- Bates Wells: Coronavirus and your staff: what if working from home is not an option?
- Changes to the DBS: Changes to the service during the coronavirus pandemic
CRCC and Voluntary Sector Services
- CRCC Advice Service: If your organisation needs advice or support contact firstname.lastname@example.org . We are continuing to offer our advice service remotely through email, telephone and Zoom.
- CRCC News: If you would like us to publicise updates about your services via Cornwall Link, please email them to email@example.com
- Volunteer Cornwall Coronavirus Response Volunteers: If your organisation needs some extra volunteer support please email firstname.lastname@example.org .
Social Isolated: If you have received support from the Inclusion Matters service in the past and would like us to get in touch again, please phone our helpline on 01872 266383. If you are a professional looking to make a referral, we are continuing to take these on the helpline – 01872 266383
Support for Individuals & Families
Support for families
- Voucher scheme: For schools providing free school meals
- An easy read guide to coronavirus: By Mencap
- NSPCC: How to have difficult conversations with children
- Future Learn: Free online courses to help carers of people with dementia cope during current restrictions
- Coronavirus: Information for people affected by dementia
Employment, self-employment and benefits
Managing Anxiety and Wellbeing
- Samaritans: If you’re worried about your mental health during the coronavirus outbreak
- Every Mind Matters: 10 tips to help if you are worried about coronavirus
- Coronavirus and your wellbeing: Information from Mind
- Looking after your mental health during the Coronavirus outbreak: Mental Health foundation
- How to stay active while you’re at home: Sport England