Cornwall Rural Community Council

With just a call to the new Cornwall Carers Service helpline, 01872 266383, you can get the support you need in your caring role. 

The helpline, which is being launched during Carers Week on 16 June, will be open to all from 8am to 6pm, Monday to Friday and with an out of hours answer phone for messages.

The Cornwall Carers Service is a completely new comprehensive service, offering a wide range of information, support and services to carers, concerned family, friends and those who are working to improve the quality of life for carers.

Following a tender process, Cornwall Rural Community Council (CRCC) have been awarded a three year contract with funding from Cornwall Council’s Adult Care and Support, Children, Schools and Families and the Primary Care Trust to develop this  service for Carers in Cornwall. CRCC are well placed to deliver this service as they have been providing support to carers since 1993 and recognise the wide range of issues and needs carers face in their caring roles. The new service aims to identify hidden carers and provide them with a wide range of information and support to suit the individual carer. 

Working in partnership with Age Concern Cornwall, Disability Cornwall and Carers Rights, CRCC, as the lead organisation, will develop a range of services and support over the next 15 months which will include the helpline, a dedicated website, carers forums, regular newsletters, co-ordinate events and activities, in particular during Carers Week and Carers Rights Day and additional generic Carers Support Workers and specialists for adult mental health, dementia, young adult carers, learning disability, autism and BME.

Monica Thomas, Carers Support Manager with CRCC said

“this is a really exciting time for carers, with a single point of contact to direct them to services and support will eliminate the confusion of which services are appropriate for their individual needs and the additional services that will be developed will provide them with the information and support they need to continue in their caring role”.